Frequently asked questions

Here you can find topics that we regularly encounter — and our answers to them. Should any questions remain unanswered, we will be happy to answer them at any time.

What IT challenges can Cloud Rebels solve for me?

We are your central point of contact for all IT matters. From daily IT support and complex IT security issues to cloud migration, network setup and license management, we offer you comprehensive and reliable solutions from a single source.

How do you help us secure our systems?

Information security is our top priority. We work with network security experts and also offer cutting-edge solutions such as MDM, EDR, and email and domain security to comprehensively secure your IT.

Do you also offer on-site support?

We rely on innovative, remote-based solutions to efficiently meet your IT challenges. This allows us to offer you maximum flexibility and fast response times. On-site appointments are only necessary in exceptional cases, for example for an initial analysis of your infrastructure or for problems with on-premise solutions that require personal support. Of course, we will provide you with a qualified technician in such cases.

How do we know if Cloud Rebels is a good fit for us?

Our team delivers everything you need for efficient IT — at a fraction of the cost of internal employees. Our experienced team meets your requirements comprehensively, and additional services can be flexibly added.

Können Sie uns bei der Einführung von
Cloud-Diensten unterstützen?

Ja, wir helfen Ihnen, die Vorteile der Cloud zu nutzen. Statt auf wartungs- und kostenintensive lokale IT zu setzen, beschleunigen wir Ihre Migration in die Cloud und optimieren Ihre IT-Landschaft für mehr Effizienz und Sicherheit.

Can we also buy devices from Cloud Rebels?

Yes, as part of our support, you can buy devices from us or purchase them through our flexible leasing program. On request, we can equip the devices with EDR and MDM systems and manage your entire hardware fleet — so you don't have to worry about anything.

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